How do I pay my invoice?
As a buyer you can now easily pay online directly with iDeal, Giropay, Bancontact & Przelewy24. If you are a buyer in the SEPA area (=Europe) you can ma...
Fri, 19 Jun, 2020 at 12:05 PM
Where do I find my pro-forma purchase agreement?
Once the auction is closed all buyers will receive an e-mail with their Purchase agreement. You will also find this agreement at your account at www.troost...
Wed, 9 Aug, 2017 at 8:40 AM
Where do I find my invoice
The payment is done based on the pro forma purchase agreement you receive after the auction closing. When your payment is received the invoice will appear ...
Wed, 9 Aug, 2017 at 8:40 AM
What can I do if the invoice is not correct?
First you need to check your profile by logging in to your account at Once your logged in you select MyTroostwijk. Here you can ...
Tue, 5 Sep, 2017 at 12:42 PM
What can I do if my payment has not been handled within 48 hours after the auction closing?
The lot cannot be picked up at the delivery date if the payment has not been received by Troostwijk. If there is still time before the delivery date you ca...
Wed, 9 Aug, 2017 at 8:41 AM
How can I reclaim the VAT (business account outside the European Union)?
Procedure for VAT refund in the Netherlands You must take the goods outside the EU by the end of the 3rd month after the month of purchase. This scheme als...
Mon, 19 Oct, 2020 at 11:51 AM
Can I change the invoice from private to business to remove the VAT?
Unfortunately this is not possible. If you are located with a business inside the EU, please make sure you are registered with a valid VAT number. If you ar...
Wed, 12 Sep, 2018 at 10:58 AM
Can I pay with creditcard or paypal?
Unfortunately not. For foreign customers it's  only possible to pay by bank transfer at this moment. 
Thu, 13 Sep, 2018 at 2:43 PM