How does it work?

How do I place a bid?
You need to login and select the lot description of the lot for which you would like to place a bid. At the right hand side of the screen you will find the ...
Mon, 18 Mar, 2019 at 10:52 AM
Which cost are added to my bid?
On top of your bid a percentage of buyers premium and value added tax will be added. The exact percentage and VAT differs per country. When you place a bid ...
Mon, 18 Mar, 2019 at 10:54 AM
I placed a bid by mistake. How can I cancel my bid?
It is not possible to cancel a bid once you have clicked the option ‘Confirm’. This is also stated in the general conditions that you have to accept before...
Wed, 9 Aug, 2017 at 8:30 AM
The auction is closed, however I am still interest in a lot?
After you have logged in to you can first check if a bid has been placed. Only in case no bid has been placed you can send an e-...
Wed, 9 Aug, 2017 at 8:30 AM
Static and automatic bids
There are two kinds of bids. A static bid means you place a bid yourself. If your bid is overbid you need to place a new bid again. This will continue as lo...
Mon, 18 Mar, 2019 at 11:02 AM
How do I monitor the lots within an auction?
If you want to monitor lots you first need to login to Once you are logged in you can check the relevant auction and lots. When ...
Wed, 9 Aug, 2017 at 8:32 AM
In the lot description I see the description ‘Margin’. What does this mean?
Margin means the VAT of this lot has already been paid. Therefore, no VAT is due, however please note VAT is still due over the buyers premium.
Wed, 9 Aug, 2017 at 8:32 AM
What does a Buyer number, Auction number and Lot number mean?
Buyer number: this is the unique number you receive when you have registered. Please always use this number when you contact the Customer Support at Troostw...
Wed, 9 Aug, 2017 at 8:32 AM
What is a lot?
A lot is an item like a machine or vehicle. It can also refer to a group of items like a cabinet with several items inside. You will find at each lot descr...
Wed, 9 Aug, 2017 at 8:33 AM
I don't understand the description of a lot.
We're very sorry to hear that. Please contact us to explain your problem.
Thu, 13 Sep, 2018 at 8:17 AM