How to register
Click ‘Register’ at the top right handside of our website Complete your e-mail address and a password selected by you Click ‘Register’ Complete your per...
Mon, 19 Aug, 2019 at 9:30 AM
Why can I not login directly after registration?
After your registration you will receive an automated e-mail from Troostwijk with further instructions how to activate your account. Please check your spam...
Wed, 9 Aug, 2017 at 8:24 AM
What can I do if I have not received the activation e-mail?
Please check your spam folder in case you do not receive this email directly after you completed the registration. If the activation e-mail is also not ava...
Wed, 9 Aug, 2017 at 8:25 AM
Can I also register as a private person?
Yes, you can. You are able to select to register as Private of Business. Please note that if you select Business a valid VAT number is mandatory. ...
Mon, 18 Mar, 2019 at 10:16 AM
Can I register with a free e-mail address?
Yes, you can
Wed, 9 Aug, 2017 at 8:26 AM
How can I sign up or sign out for the auction specific e-mails and/or the weekly alert?
You are able to manage this yourself. After you have logged in you click on ‘My Troostwijk’’. Select the option ‘account preferences’ then you choose for th...
Mon, 18 Mar, 2019 at 10:37 AM
How can I sign out for receiving promotions from Troostwijk?
You can return the promotional flyer for free to Troostwijk Veilingen B.V., Overschiestraat 59, 1062 XD in Amsterdam, The Netherlands or you can scan the ad...
Wed, 9 Aug, 2017 at 8:27 AM
Why is my account blocked?
When you place the highest bid the amount due should be paid within 48 hours after the auction closing. In case this has not been fulfilled the account un...
Wed, 9 Aug, 2017 at 8:27 AM
Does Troostwijk provide an auction App?
Troostwijk has developed a special App which allows you to follow and place a bid any time anywhere. This App is available for both private and business acc...
Wed, 9 Aug, 2017 at 8:27 AM
What is a tender sale?
A tender sale is not the same as an online auction. How does it work? Buyers can place a bid via the website at each lot. These bids are not visible on ...
Wed, 9 Aug, 2017 at 8:28 AM